Fri.03.10.08. I have just finished an uncomfortable
conversation with Mary of Europa; who having assessed the recent ‘returns’ of
the Smiths ammeter plus the incorrectly supplied oil pressure sender refuses to
re-reimburse us for the parts. Having had a word with her ‘boss’ and the
resident engineers, they claim that both parts show damage or have been
tampered with therefore cannot be ‘sold on’. Even though the sender was sold as
an incorrect part as such could only be tested after having been fitted to the
car they still refuse to accept any blame; the total fault being ours for
fitting the parts clumsily thus causing the damage. They intend posting back
the units. I wonder what they think we can use an inappropriate and a
superfluous part for? Having spent a total of £718.80 with Europa over the past
few years I feel a letter coming on. I do hope they don’t finish up in the
‘fuck off’ bin, but I suspect they may.
I have composed and dispatched a letter of complaint but
later having spoken to Chris during the afternoon similar correspondence could
have been sent to many other suppliers who also posted equally shoddy goods.
Colin had visited the workshop in the morning to catch up
with the progress but also to listen to the wonderful engine tone. Regrettably,
more faults began to emerge. The starter motor had stuttered the day before but
now has totally died, there is an additional oil leak from the ‘Mocal’ oil
cooler, but most disturbingly Colin has detected an odd ‘tapping’ noise from
under the rocker box cover. The starter motor has the ‘so called’ reliable
provenance of ‘Lucas’, the banker of the auto electrical trade, but perhaps it
was only the box that it came in had any connection to the company at all.
‘Mocal’ again is regarded as a brand leader but similarly has disappointed. The
present main area of disenchantment has been the stage 2 head prepared by GKN
engineering. Not exactly a cheap piece of kit at £535.00; it has not been set
up properly requiring a deal of fettling from Colin. This action should not be
necessary, as so with the other faulty, ‘brand new’ goods. Throughout the
entire build we have always endeavoured to purchase quality components from
established trusted names within the trade, but at every stage in the
restoration, disappointment, relating to the standard of manufacture, has never
been far away. What the fuck is going on.
Nevertheless, the front springs and the leather cockpit trim
have been completed. They are now ready to be attached to the car. I am also
formulating a design for the tonneau/side screen issue. I propose to take the
initial design to Coverdale carpets who hopefully can ‘realise’ as well as
fabricate the idea. If a reinforced bar could be incorporated on the edges that
are located directly above the door arch then 2 additional zips sewn into the
line then the cover could offer a dual purpose of ‘mini’ side screen but when
totally zipped up create a complete tonneau cover. The purchase of 2 wind
deflectors (that normally are fixed to the windscreen) from Life’s motors could
put the last touches to the weather equipment. This may work?
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